Scheduling Inspections

How do I schedule an inspection?

After you have obtained the proper permit(s) for the work you are doing, you need to schedule inspections during the course of work. A yellow Inspection Card is given to you at the time your permit is issued. We offer two ways for you to schedule inspections. The Interactive Voice Response (IVR) system is available 24 hours/day, 7 days/week and can be used by anyone who needs to schedule an inspection. The IVR is a menu system with both Spanish and English available. If you are a licensed contractor and know you are entered in the COT PDSD Permitting system, you may schedule inspections online at the link below. Follow the instructions given online and have your inspection card avaialable for either method.

Interactive Voice Response system (IVR) (520) 740-6970  IVR Instruction Sheet

Schedule an Inspection Online System  (For use by Registered Contractors only)

Inspections are required to ensure that construction is safe. The Building Inspection section performs structural, mechanical, plumbing and electrical
inspections on both commercial and residential projects.  It is important that you schedule ALL your inspections for each visit shown on your inspection card. Failure to do so may result in an expired permit. If the inspection is not warranted, the inspector will N/A the inspection as "Not Applicable." If you are not sure of the order in which your inspections should be performed, please contact the plans reviewer or the inspections department for guidelines.

Please note the following:

Inspections are scheduled one working day after the request is received (staffing and workload permitting).  Inspections requested after 3:30 p.m. will be scheduled two working days after the request is received.

Calling for an inspection does not guarantee that your permit will be extended. Construction permits are valid for 180 days and may automatically be renewed for 180 days with each inspection request, provided progress has been shown on the project.  Planning and Development Services reserves the right to retain the original expiration date if sufficient progress has not been made. PDSD also reserves the right to charge re-inspection fees if the work to be inspected is not ready for inspection or, if corrections called for on a previous inspection are not complete.  One 180 day extension per permit may be requested in writing.

Re-inspection fee:      $82.50
After hours inspection fee:  $82.50 per hr (2 hour minimum)

Special Inspections Program:

All requirements for Special Inspections required by the Plan Reviewer or Architect shall be clearly indicated on the construction documents and shall be approved by the City as follows:
Approval shall be based on a list of approved registrants which is currently maintained by the http://www.orovalleyaz.gov/town/departments/development-and-infrastructu... Building & Infrastructure Services for the Town of Oro Valley.

Building Safety has several forms and checklists to assist you with submittal requirements.  All forms are provided in a "PDF" format, and require Adobe Acrobat Reader for viewing.  You can download a free copy of Acrobat Reader from the Adobe website.

Questions & Answers

Call (520) 740-6970 and you will be prompted through the entire process. Once you have successfully gone through the system, you will be given a confirmation number. You must have this number in order to cancel the inspection.  If you have difficulty with the system, you may press 0 at any time in the process and during normal business hours a staff person will be able to assist you.

The inspection item numbers are used to call in inspections. These are attached to your permit based on the type of activity you are doing.  The inspections that are attached to your permit are printed on your job card.

When do I call for an inspection?

Calling for inspections occurs at the different stages of a project. For example excavation and layout would be called for before pouring concrete. If you are unsure of when to call, please contact our office at (520) 791-5550 and speak to a commercial or residential plans examiner or the inspections supervisor.

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How do I schedule an inspection?

Call (520) 740-6970 and the IVR system will guide you through the steps. Once you become familiar with the system, you can fast track through the menu options. In order to use the system, you need to have your 10-digit activity number(s) and your 5-digit inspection code(s) There is an instruction sheet you can print out and use at IVR Instruction sheet.

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Can I schedule or cancel an inspection online?

Yes you can schedule or cancel an inspection online. This is done through the VelocityHall online permit system.  Instructions are listed on the Fees & Instructions page.

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How do I cancel or reschedule an inspection?

Call (520) 740-6970 and you will be prompted through the entire process. Once you have successfully gone through the system, you will be given a confirmation number. You must have this number in order to cancel the inspection.  If you have difficulty with the system, you may press 0 at any time during the process and during normal business hours a staff person will be able to assist you.

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What do I need at the time of inspection?

You will need to have a copy of your inspection card and a set of the approved plans on site when your inspector arrives to do the inspection.  An adult must be home in order for the inspector to inspect the work being done.

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When I call, how soon will my inspection be?

The inspections are generally made on the next working day after you call and request them.  There is a 3:15 p.m. cut off for next day inspections. This means if you call before 3:15 p.m. on Monday the inspection should be on Tuesday.  However if you call before 3:15 p.m. on a Saturday or a Sunday the  inspection again should be on Tuesday.  Weekends and governmental holidays are not considered working days.

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Can I leave a message for the inspector?

Yes, you can leave messages for inspectors when you schedule your inspection.  Please call (520) 740-6970 and use that menu option.

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